Privacy Policy
Effective Date: January 15, 2025 | Last Updated: January 1, 2025
At Tutorialova Academy, we understand that your privacy matters deeply. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our cyber defense education platform. We're committed to maintaining the highest standards of data protection while providing you with exceptional learning experiences.
This policy applies to all users of cleargrowthpath.sbs, including students, instructors, and visitors. By accessing our platform, you acknowledge that you've read and understood these privacy practices.
Information We Collect
We collect various types of information to provide and improve our educational services. Understanding what data we gather helps you make informed decisions about your privacy.
- Personal identification details including name, email address, phone number, and mailing address
- Educational background, professional experience, and learning preferences
- Payment information processed securely through encrypted channels
- Course progress, assessment scores, and learning analytics
- Communication records including support tickets and feedback
- Technical data such as IP addresses, browser types, and device information
- Usage patterns, login times, and platform interaction data
We also collect information automatically through cookies and similar technologies to enhance your browsing experience and provide personalized content recommendations.
How We Use Your Information
Your information serves multiple purposes that directly benefit your learning experience and help us maintain a secure, effective educational platform.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Learning data, assessments | Contract performance |
| Communication and support | Contact information | Legitimate interest |
| Payment processing | Financial information | Contract performance |
| Platform improvement | Usage analytics | Legitimate interest |
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. We never sell your personal information to third parties.
Limited sharing occurs with:
- Payment processors for secure transaction handling
- Cloud hosting providers with robust security measures
- Analytics services to improve platform performance
- Email service providers for course communications
- Legal authorities when required by law or court order
All third-party partnerships include comprehensive data protection agreements ensuring your information receives the same level of protection we provide.
Your Privacy Rights
Under Indian data protection laws and international standards, you possess several important rights regarding your personal information.
Access Rights
Request copies of your personal data and understand how we process your information
Correction Rights
Update or correct inaccurate personal information in your account
Deletion Rights
Request deletion of your personal data under certain circumstances
Portability Rights
Receive your data in a structured, commonly used format
To exercise these rights, contact our privacy team at [email protected]. We'll respond to verified requests within 30 days and guide you through the process.
Data Security Measures
Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, disclosure, or misuse.
- SSL/TLS encryption for all data transmissions
- Advanced firewall protection and intrusion detection systems
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Encrypted database storage with restricted access controls
- Employee security training and background verification
- Incident response procedures and breach notification protocols
We continuously monitor and update our security practices to address emerging threats and maintain compliance with industry standards.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account plus 3 years | Legal compliance |
| Course Progress Data | 7 years after completion | Educational records |
| Payment Records | 7 years | Financial regulations |
| Support Communications | 5 years | Service improvement |
When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard methods. You can request early deletion of certain data types by contacting our privacy team.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage patterns.
- Essential cookies required for platform functionality and security
- Performance cookies to analyze usage and improve platform performance
- Functional cookies to remember your preferences and settings
- Analytics cookies to understand user behavior and content effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit platform functionality and your learning experience.
International Data Transfers
While our primary operations are based in India, some of our service providers may process data in other countries. We ensure all international transfers comply with applicable data protection laws.
For transfers outside India, we implement appropriate safeguards including:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions recognizing equivalent protection levels
- Additional security measures and encryption protocols
- Regular compliance audits and monitoring procedures
Children's Privacy Protection
Our platform is designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 18 years of age without explicit parental consent.
If we discover that we've collected information from a minor without appropriate consent, we'll take immediate steps to delete such information. Parents or guardians who believe their child has provided personal information should contact us immediately.
For users aged 16-18 in India, we require parental consent for certain data processing activities and provide additional privacy protections as required by law.
We review and update this privacy policy annually or when significant changes occur in our data processing practices. Major updates will be communicated via email and prominently displayed on our platform.
Privacy Contact Information
For questions about this privacy policy or to exercise your privacy rights, reach out to our dedicated privacy team.
Agra, Uttar Pradesh 282002
India